Questions
FAQ
Straight answers from the office. The office is at 204 S Washington St, Maryville, TN 37804. Text the office at 865.309.4111.
General
Where is your office and how do I reach you?
HouseVending Realty is at 204 S Washington St, Maryville, TN 37804. Text the office at 865.309.4111 .
Renters: applying
How do I see a rental?
Schedule a self-showing from the listing. Available homes use TenantTurner for that. Start on available rentals .
How do I apply?
Apply online through the Buildium rental application (opens in a new tab) . Questions before that: text 865.309.4111 . The steps are also on how to apply .
How much is the application fee? Is it refundable?
$45 per applicant. The fee is not refundable.
Does everyone need to apply?
Yes. Each adult 18 or older fills out a separate application and pays the fee. A co-signer fills out a separate application too.
What do I need to apply?
Have these ready:
- At least 2 years of rental or ownership history, or 3 years if you have it
- At least 2 years of employment history
- Any other income you want counted
- Three references who are not family
- Every vehicle
- A picture of each pet
Do you run credit and background checks?
Yes. The application authorizes a credit check and a criminal background check. It also authorizes us to verify rental history, employment, and references.
What happens after I submit?
The fee is not taken the moment you submit. If you opted in to text messages, you will get a text asking you to confirm a 4-digit code. You will also get an email asking for more documents. Send those as soon as you can. Please do not submit more than one application.
If I am approved, what is next?
You need to be able to sign the lease and pay the security deposit and prorated rent within 24 hours. If you cannot, the home may be leased to another qualified applicant.
How do I pay the deposit and first month's rent?
Certified funds, a money order, or a cashier's check only.
Is smoking allowed?
Most of the homes we manage are non-smoking, or outside only.
Are your rentals offered under Fair Housing?
All properties are offered without regard to race, color, religion, national origin, sex, disability, or familial status.
Current residents
How do I log in?
Open Logins & Apps and choose Resident Login. That opens the Buildium Resident Center in a new tab.
How do I pay rent?
Pay online in the Resident Center. You can also see your charges and payments there. Start at Logins & Apps .
How do I sign my lease?
By email through Authentisign. You will get an email with a secure link. No app is required.
Owners
Do you manage rental properties for owners?
Yes. If you own a rental, HouseVending can take care of it from start to finish. Contact the office and we will talk through your property.
How do owners see statements?
Owners sign in through Buildium to view statements, reports, and documents. Use Owner Login on Logins & Apps .
How are documents signed?
By email through Authentisign. You will get an email with a secure link.
Buyers
How do I search for homes?
Use the Flexmls For Homebuyers app. Your HouseVending agent sends the invite. You can search homes, save searches, and share favorites. The app uses the same login as the Flexmls portal. Links are on Logins & Apps .
How do I schedule a showing?
Market showings are booked through BrokerBay. Ask your HouseVending agent. For a HouseVending rental, open that home on available rentals and use its Tenant Turner link.
How do I sign offers and contracts?
By email through Authentisign. You will get an email with a secure link.